FAQs
Frequently Asked Questions
You can find the answers for the most common questions asked by our customers.
Depending on the remaining duration of your warranty, the possible issues on your MacBook, and also the severity of the issues, let our team have a look and we will be able to advise you on the next course of action. Do give us a call so we can better advise you.
For common issues, repairs can take up to 60 minutes. While MacBook repairs for more severe issues will require a pickup from your location straight to our office in Paya Lebar Square.
If you need your MacBook diagnosed quickly, you can come down to our shop directly, where we will be able to advise if you in detail regarding your MacBook repair requirements.
For total convenience & time savings for you when booking a MacBook repair technician from Pronto Arigato for your MacBook issues. Let our technicians from Pronto Arigato come to you instead.
You can book our professional MacBook repair technicians and leave additional remarks through our contact form.
from Pronto Arigato?
Do take a look at our Shop Tab to look for the latest limited-time deals on MacBooks, iPhones, iPads and other devices.
A major problem with notebooks, laptops and MacBooks is the battery life. Batteries in our devices define how long we can go before rushing for our charging cable wire.
If the battery in your Mac notebook runs out of charge more quickly than you expected, check your battery’s condition. See our article on how you can do that.
Let our technicians from Pronto Arigato come to you instead, our islandwide team of technicians can help save you time and hassle. You can submit a request here or call us at 9299 9626.
Cash, Inter-Bank Transfer, PayNow, PayLah!
Depending on the remaining duration of your warranty, the possible issues on your MacBook, and also the severity of the issues, let our team have a look and we will be able to advise you on the next course of action. Do give us a call so we can better advise you.
Yes. We'll refurbish these devices to good as new condition and hand them over to our customers who need them!
If you have a device that you're looking to let go, drop us an enquiry.
The common indicators of a faulty or worn battery are a poor battery life and intermittent power off so watch out for them!
Yes! There's warranty upon every repair. If there's any problems within the warranty period, send it over, and we'll get it fix at no cost.
No problem! We'll just need someone to sign on your behalf upon collection of your device. Do note that for failed deliveries, a transport fee of $10/way may be applicable for redelivery.
We only use replacement parts from the Original Equipment Manufacturer (OEM). This means that our parts are of the exact same quality as the parts of your manufacturer's service centre.
Yes! We're an authorized reseller for all Windows laptop brands. Do browse our shop here! If you're interested in a particular model that isn't listed, do drop us a message and our friendly representative will assist you.
